Recalculating a segment

A segment with the status “Insufficient data” or “Too much data” is not updated automatically and cannot be used to configure ad campaigns. You can recalculate such segments and Yandex.Audience will attempt to find anonymous IDs based on the source data segment. To do this, click next to the status. Recalculation can take up to two hours.

Note. Recalculating a segment does not guarantee that the segment will be granted the “Finished” status after processing.

You can't recalculate the same segment more than twice a day, and you can't perform more than 20 recalculations every 24 hours. You can't recalculate segments based on DMP data or segments to which you have been granted access by other users.

Still have questions?

Attention. Customer service specialists can advise you only on the ad campaigns linked to the login you are using to contact them. You can see your login in the upper-right corner of the screen. The specialist will get access to your data only when processing your request.

You can reach us from 10:00 to 19:00 GMT +3 (Moscow time) at:

Moscow: +7 495 780-65-20

Russian regions: 8 800 234-24-80, ext. 9 (free within Russia)