--- metadata: - name: generator content: Diplodoc Platform v5.54.4 alternate: - https://www.yandex.com/support/browser/en/troubleshooting/troubleshooting.md - https://www.yandex.com/support/browser/kk/troubleshooting/troubleshooting.md - https://www.yandex.com/support/browser/ru/troubleshooting/troubleshooting.md - https://www.yandex.com/support/browser/tr/troubleshooting/troubleshooting.md - https://www.yandex.com/support/browser/uz/troubleshooting/troubleshooting.md - href: en/troubleshooting/troubleshooting.md type: text/markdown title: Markdown version - href: ../llms.txt type: text/markdown title: llms.txt --- > **Documentation Index:** Fetch the complete configuration index at https://www.yandex.com/support/browser/en/llms.txt # FAQ
#| || ![](../_image/update-intro-icon.svg) | **Installation and updates** - [Yandex Browser won't install](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#not-installing) - [Where can I download a full version of the installer?](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#full-version) - ["C:/Users/ ... /Application/browser.exe" cannot be found](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#no-browser-file) - [Other questions about installation](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#install-error) - [Error updating Yandex Browser](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#update-error) - [Why is it important to use the latest Yandex Browser version?](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#latest-version) - [Which Yandex Browser version am I using?](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#version) - [Yandex Browser won't update automatically](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#no-autoupdate) - [What should I do if there's an "Update check failed" error?](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#check-update-error) - [How can I turn off auto updates?](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#disable-auto-update) - [How can I disable Yandex Browser updates in the background?](https://www.yandex.com/support/browser/en/troubleshooting/installation-update.md#disable-updates-in-the-background) | ![](../_image/speed-intro-icon.svg) | **Startup and performance** - [Yandex Browser won't start](https://www.yandex.com/support/browser/en/troubleshooting/performance.md#not-launching) - [Browser takes too long to start](https://www.yandex.com/support/browser/en/troubleshooting/performance.md#long-launching) - [How do I disable Yandex Browser autostart?](https://www.yandex.com/support/browser/en/troubleshooting/performance.md#disable-autorun) - [Browser freezes](https://www.yandex.com/support/browser/en/troubleshooting/performance.md#troubleshooting__browser-stuck) - [Browser is slow](https://www.yandex.com/support/browser/en/troubleshooting/performance.md#browser-slow) - [Browser uses too much memory](https://www.yandex.com/support/browser/en/troubleshooting/performance.md#many-memory) - [Browser launches a lot of processes](https://www.yandex.com/support/browser/en/troubleshooting/performance.md#many-processes) || || ![](../_image/connection-intro-icon.svg) | **Connection** - [Site doesn't open](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#site-connection) - [Certificate errors](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#cert-errors) - [Proxy server error](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#proxy-server-error) - [SSL errors](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#SSL-errors) - [How can I clear the SSL cache?](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#troubleshooting__clear-ssl-cache) - [DNS Error](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#dns-error) - [Error: "The page isn't working. The site redirected you too many times"](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#cyclic-forwarding) - [Connection Failure error](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#connection-failure) - [Where is Turbo mode?](https://www.yandex.com/support/browser/en/troubleshooting/connection.md#turbo-mode) | ![](../_image/tabs-problems-icon.svg) | **Tabs and windows** - [Tabs freeze](https://www.yandex.com/support/browser/en/troubleshooting/tabs-problems.md#stuck) - [Windows and tabs open by themselves](https://www.yandex.com/support/browser/en/troubleshooting/tabs-problems.md#self-opening) - [I can't create a new tab](https://www.yandex.com/support/browser/en/troubleshooting/tabs-problems.md#new-err) - [Tabs aren't syncing across my devices](https://www.yandex.com/support/browser/en/troubleshooting/tabs-problems.md#problem-with-syncing-tabs) - [After restarting Yandex Browser, tabs and groups disappeared](https://www.yandex.com/support/browser/en/troubleshooting/tabs-problems.md#disappeared-after-restart) - [The browser closes with the last tab](https://www.yandex.com/support/browser/en/troubleshooting/tabs-problems.md#closed-with-the-last-tab) - [Browser updates tabs all the time](https://www.yandex.com/support/browser/en/troubleshooting/tabs-problems.md#update-inactive-tabs) - [I can't drag a window](https://www.yandex.com/support/browser/en/troubleshooting/tabs-problems.md#not-draggable-tab) || || ![](../_image/settings-and-interface-icon.svg) | **Settings and interface** - [Where are the settings?](https://www.yandex.com/support/browser/en/troubleshooting/settings.md#where-settings) - [What happens when Yandex Browser settings are reset?](https://www.yandex.com/support/browser/en/troubleshooting/settings.md#reset) - [How do I prevent automatic logout on sites?](https://www.yandex.com/support/browser/en/troubleshooting/settings.md#log-out) - [How do I pin Yandex Browser?](https://www.yandex.com/support/browser/en/troubleshooting/settings.md#pin) - [How do I remove the Yandex button?](https://www.yandex.com/support/browser/en/troubleshooting/settings.md#ya-button-del) - [How do I change the context menu appearance?](https://www.yandex.com/support/browser/en/troubleshooting/settings.md#context-menu) - [The background doesn't change on the Tableau page](https://www.yandex.com/support/browser/en/troubleshooting/settings.md#background-not-changing) - [Other questions](https://www.yandex.com/support/browser/en/troubleshooting/settings.md) | ![](../_image/content-icon.svg) | **Website content** - [Page content displays incorrectly](https://www.yandex.com/support/browser/en/troubleshooting/content.md#content) - [The downloads toolbar, suggestions, or dialog boxes are missing](https://www.yandex.com/support/browser/en/troubleshooting/content.md#panel) - [Site features don't work](https://www.yandex.com/support/browser/en/troubleshooting/content.md#troubleshooting__not-working-functionality-website) - [Images are not displayed](https://www.yandex.com/support/browser/en/troubleshooting/content.md#image) - [The browser ruins the color rendition](https://www.yandex.com/support/browser/en/troubleshooting/content.md#color-reproduction) - [Disabling JavaScript support](https://www.yandex.com/support/browser/en/troubleshooting/content.md#javascript-off) || || ![](../_image/file-and-download-icon.svg) | **Managing files and downloads** - [Browser blocks file downloads](https://www.yandex.com/support/browser/en/troubleshooting/file.md#block) - [Download was interrupted](https://www.yandex.com/support/browser/en/troubleshooting/file.md#interrupt) - [Files take too long to download](https://www.yandex.com/support/browser/en/troubleshooting/file.md#slow) - [Files open in Yandex Browser even though the "Open PDF files in browser" option is disabled](https://www.yandex.com/support/browser/en/troubleshooting/file.md#view-setting-not-working) - [The browser takes too long to check files](https://www.yandex.com/support/browser/en/troubleshooting/file.md#check) - [The image is downloaded in WebP format](https://www.yandex.com/support/browser/en/troubleshooting/file.md#WebP-format) - [What other file formats can I open in Yandex Browser?](https://www.yandex.com/support/browser/en/troubleshooting/file.md#format) - [Couldn't download files from Google Drive](https://www.yandex.com/support/browser/en/troubleshooting/file.md#google-disk) - [There's no notification when a download is complete](https://www.yandex.com/support/browser/en/troubleshooting/file.md#notification) | ![](../_image/extension-antishock-icon.svg) | **Extensions and Antishock** - [An extension stopped working](https://www.yandex.com/support/browser/en/troubleshooting/extension.md#stop-working) - [The Yandex Mail, Yandex Disk, Yandex Weather, or Yandex Traffic extension isn't working](https://www.yandex.com/support/browser/en/troubleshooting/extension.md#yandex-extension-stop-working) - [Error in the extension, it shuts down](https://www.yandex.com/support/browser/en/troubleshooting/extension.md#extension-error) - [The extension doesn't change the appearance of the new tab](https://www.yandex.com/support/browser/en/troubleshooting/extension.md#ntb-view-is-not-changed) - [Antishock blocks normal ads on my site. What do I do?](https://www.yandex.com/support/browser/en/troubleshooting/extension.md#antishock-error-mysite) - [Other questions about Antishock](https://www.yandex.com/support/browser/en/troubleshooting/extension.md#antishock) || || ![](../_image/multimedia-intro-icon.svg) | **Video, audio, and games** - [Questions about video](https://www.yandex.com/support/browser/en/troubleshooting/media.md#video) - [Questions about audio](https://www.yandex.com/support/browser/en/troubleshooting/media.md#audio) - [Questions about games](https://www.yandex.com/support/browser/en/troubleshooting/media.md#games) | || |# Contact support
[*smart-link]: You can enter search queries in the address bar and Yandex Browser will understand what you need.