---
metadata:
  - name: generator
    content: Diplodoc Platform v5.52.0
alternate:
  - https://www.yandex.com/support/business-priority/en/branches/updates.md
  - href: en/branches/updates.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://www.yandex.com/support/business-priority/en/llms.txt

# Updates

The **Updates** section in the account contains all current branch changes. Updates are sorted into different tabs. The number of tabs may be different:

- Three tabs: **Reviews**, **Verification mark**, and **Data**.
- Two tabs: **Yandex Maps updates** and **Website updates**.

## Reviews {#reviews}

The section displays reviews for all branches.

A branch review contains:

- Branch name and address.
- User's name, rating, and comment.

To go to the branch account, click its name on the review card.

Available actions with reviews:

View reviews

:   The feed displays the first 10 reviews with scores. Scroll down to load the next 10 reviews you haven’t read or responded to yet.

Respond to reviews

:   Any reviews — write a detailed response in the **Response from the business** field.
    
    Reviews with a high rating — choose one of the pre-made responses, such as **Thank you for your feedback**. For more information, see [Reply to reviews](../manage/reviews.md#reply).

Report reviews

:   In the upper-right corner of the review card, click ![](../_assets/attention.png) → **Complain** and fill out the form. Your report will be reviewed by moderators. For more information, see [Report reviews](https://www.yandex.com/support/business-priority/en/manage/reviews.md#complain).

Mark as viewed

:   Click ![](../_assets/read.svg) if you don't plan to respond to a review.

## Verification mark {#verified-owner}

The tab displays all branches where the [Verified](https://www.yandex.com/support/business-priority/en/manage/verified-owner.md) icon has been revoked or will be revoked soon.

How to maintain or restore the icon:

- If the information is correct, click **Information is up to date**.
- If you need to make changes, click **Update** to go to the branch account and update the information.

## Company information {#data}

This section contains all photos, videos, and data changes that users have sent.

Available actions with photos and videos:

- Mark as viewed. To do this, click ![](../_assets/read.svg) next to the branch name.
- Label. Click ![](../_assets/rocket.svg) and select the category, such as **Accessibility** or **Interior**. If there are no suitable categories, click **Skip**.
- Delete. To do this, hover over them with and click ![](../_assets/del-2.svg).

You can also confirm or reject data changes from users, such as updates to business hours or website address.

## Yandex Maps updates {#update-maps}

The **Reviews**, **Verification mark**, and **Data** tabs here contain information described above in the [Reviews](#reviews), [Verification mark](#verified-owner), and [Data](#data) sections.

## Website updates {#update-site}

Here you'll find reviews of financial products collected in Yandex Search on the **finance** (see the link [http://yandex.com/finance](http://yandex.com/finance)) tab.

Users of [Yandex with Alice](https://yandex.com/support/yandex-app-android-alice/en/), [Yandex Browser](https://yandex.com/support/browser-mobile/en/), and [Yandex Start](https://yandex.com/support2/yandex-app-android/en/) apps, as well as [Yandex Reviews](https://reviews.yandex.com.tr/ugcpub/cabinet?lang=en) can post such a review.

A review of a financial product in the Yandex Business account contains:

  - Bank name.
  - Product type (debit or credit card, loan, mortgage).
  - User's name, rating, and comment.

By default, we show reviews for all products at once. To view reviews for a specific financial product:

  1. In the upper-left corner of the screen, click **All products**.
  1. Select a product from the list. Reviews will be filtered by the required product.

The same actions are available for financial product reviews as for branch reviews: you can view, respond to, and report reviews, and also mark them as read. For more information, see [Reviews](#reviews).

After moderation, your response will be published on [http://yandex.com/finance](http://yandex.com/finance) next to the review, as well as in the Review account of the user who wrote it.

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<div width="100%" align="center"> 
<br>
<br>
<br>
You can also go to
<br>
<br>

[![](../_assets/favicon.png){width=38px}](https://yandex.com/sprav/companies/)   [![](../_assets/yandex-business.svg)](https://yandex.com/sprav/companies/)

</div>
<br>
<br>
<div class="table-style-none">

#|
||
Useful links

* [Add a business](https://yandex.com/sprav/add)
* [Yandex Maps Help](https://yandex.com/support/maps/)
* [User Agreement for Yandex Services](https://yandex.com/legal/rules/)     
|
||
|#

</div>

<!-- source: en/_includes/table-style-none.md -->

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