Mailbox aliases

Restriction. You can add aliases only to mailboxes hosted on your email domain.

Aliases are additional names of mailboxes. You can use them to assign an unlimited number of additional names to a single mailbox hosted on your domain. For example, you can assign the advertising@ alias to an employee who manages advertising. After that, emails sent to advertising@example.com are delivered to this employee's mailbox.

Each alias can be associated with only one employee. To create a shared email address for multiple employees, group them into a team or department first.

If you delete an alias, messages sent to it are delivered to the mailbox specified in mail settings for your company.

When sending an email, the employee who has aliases set up for them can select a mailbox nameto be displayed in the From field.

  1. Add an alias
  2. Delete an alias

Add an alias

  1. Log in to the administrator account for the company.
  2. Go to the Users page.

  3. Hover your mouse cursor over the desired user, click and select Manage aliases.

  4. Click Add new alias.

  5. Enter the email address for the alias and click Add.

You don't need to set a separate password for aliases. To set up a mail client or mail collector for an alias, the employee has to enter their main password.

Delete an alias

  1. Log in to the administrator account for the company.
  2. Go to the Users page.

  3. Hover your mouse cursor over the desired user, click and select Manage aliases.

  4. Hover your mouse cursor over the alias and click .