Link a domain

To use Yandex.Mail for Business, link a domain to your company. The domain is your company's name on the internet. You can create employee mailboxes on your domain (for example, login@example.com).

To connect a domain, you must be its owner. If you don't have a domain, you can choose and register a domain name with a registrar company.

After you connect the domain, you'll be able to:
  1. Link a domain
  2. Connect alias domains

Link a domain

Note. You can connect each domain to only one company in Yandex 360 for Business or Yandex.Connect. To transfer a domain from one company to another, disconnect it from the previous company and connect it to the new one.

You can link multiple domains in Yandex.Mail for Business. The first domain you link to your company becomes its primary domain. You can also add alias domains.

Step 1. Add a domain
  1. Log in to the administrator account for the company.
  2. Go to the Domains page.

  3. Enter the name of your domain (such as example.com) and click Add domain.

    The domain is added to the list with the Not verified status.

Step 2. Confirm that you own the domain.
  1. Next to the domain name, click Verify domain. Verification ensures that nobody else can link a domain without the owner's consent.
  2. Choose a domain verification method:

    • DNS record. You can use this method if you have access to the domain control panel (DNS zone) on your DNS hosting provider's site (by default, this is your domain registrar). To verify the domain, add a DNS TXT record containing the specified value.

      To find out how to add TXT records, see SPF record.

      Note. It can take up to 72 hours to verify a domain using a DNS record.

    • Meta tag. You can use this method if your domain has a site and you can edit its pages. To verify the domain, add a special tag to the HTML code of the homepage of your site.

    • HTML file. You can use this method if your domain has a site and you have access to the root directory of the site on your hosting provider's server. To verify the domain, download a special HTML file and place it in the root directory of your site.

  3. Follow the on-screen instructions for the selected verification method and click Check domain.

    If verification failed, try again later. It can take up to 72 hours to verify a domain using a DNS record.

    To change the domain verification method, click Check domain in the verification error message.

  4. Wait until your domain is verified.

    Restriction. If this is the first domain you are connecting to your company, other actions in Yandex.Mail for Business will be blocked until it's verified.
Step 3. Set up your domain's DNS records

  1. Set up DNS records for your domain so that you can use Yandex.Mail for Business. You can do this using one of the following methods:

    • If you delegate your domain to Yandex servers, all records are configured automatically.

    • If you don't want to delegate your domain to Yandex servers, configure DNS records for your domain on your DNS hosting company's website. This company is usually your domain registrar.
    Record type Subdomain name Priority Value
    MX @ 10 mx.yandex.net.
    TXT (SPF) @ n/a v=spf1 redirect=_spf.yandex.net
    TXT (DKIM) mail._domainkey n/a Copy the value from domain settings
    CNAME mail n/a domain.mail.yandex.net.
    Record type Subdomain name Priority Value
    MX @ 10 mx.yandex.net.
    TXT (SPF) @ n/a v=spf1 redirect=_spf.yandex.net
    TXT (DKIM) mail._domainkey n/a Copy the value from domain settings
    CNAME mail n/a domain.mail.yandex.net.

    To learn more about DNS settings, go to the Help sections MX record, SPF record, DKIM signature, CNAME record.

  2. Wait for changes to take effect. It may take up to 72 hours for DNS servers to exchange updated data about DNS records.

Connect alias domains

Note. You can add alias domains only after you connect your primary domain.

An alias domain is an alternative name for your primary domain. You can create employee accounts and mailboxes only on your primary domain. Once you link an alias domain, the employees will have an additional address linked to a mailbox on the primary domain:

  • Employees with accounts hosted on your domain (that look like login@example.com) will receive an extra email address hosted on the alias domain. However, this doesn't mean they receive a new mailbox. There is no way to sign in to Yandex.Mail with a login on the alias domain.

  • Employees can choose the address they want to send emails from. By default, emails are sent from an address on the primary domain.

  • Emails sent to an address on an alias domain are delivered to the mailbox with the same name on the primary domain. For example, let's say you linked the domains example.net and example.com. Now emails sent to login@example.net and login@example.com all end up in the same mailbox on the primary domain.

You can add an alias domain the same way you linked the primary domain.