Technical requirements

Video

The video must meet the moderation requirements and the following technical requirements:

Format MP4, WebM, MOV, QT, FLV, AVI
Size 100 MB maximum
Duration Between 5 and 15 sec
Aspect ratio 16 : 9
Minimum resolution 360p
Recommended resolution 1080p
Video frame rate between 20 and 30 frames/second
Video codecs H.264, VP6F, VP8, Theora
Number of video tracks 1
Minimum quality 44 kHz, 16 Kbit/s, stereo
Audio codecs AAC, MP3, Vorbis
Number of audio tracks 0 or 1
File codec avc1, F4V, isom, M4A, M4V, mp4, mp41, mp42, qt
Cover No
Logo

Square JPG or PNG image up to 80 × 80 pixels and up to 120 KB. Learn more

Action button
Create a custom button or use the default option. Learn more
Images
Two images:
  • One sized 516 × 272 and up to 120 KB.
  • Another sized 223 × 159 and up to 120 KB.

Make sure the images meet the requirements.

Texts
  • Title: Up to 30 characters, including spaces and punctuation. Required element.

  • Additional title: Up to 30 characters and 15 punctuation marks. Optional element.

  • Ad text: Up to 81 characters and 15 punctuation marks. Required element.

Moderation requirements for text.

Have questions?

Attention. Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7(495)780-65-20

Toll-free within Russia: 8(800)234-24-80, ext. 9

Attention.

To access campaigns, a customer service specialist will need your PIN.