Remote sale of prohibited products

Yandex Direct ads that are shown in other countries must follow that country's advertising laws as well as Yandex's ad policies.

You can't advertise remote sale of products that are prohibited from remote sale (for example, X-ray equipment, devices and equipment using radioactive substances and isotopes).

Other requirements for websites and ads.

Have questions?

Attention. Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 495 780-65-20

Toll-free within Russia: 8 800 234-24-80, ext. 9

Attention.

To access campaigns, a customer service specialist will need your PIN.