Payment methods

Select a country to view the available payment methods.

Paying by bank card

You can pay the invoice using VISA or MasterCard, except for cards issued by banks in Russia or Belarus. Payment is accepted in euros, Swiss francs, or US dollars. It takes from 15 minutes to an hour to credit a payment.

  1. On the Shared account page, click the Top up button and enter the amount. Click Issue an invoice.

  2. On the next page, choose:

    • Payment from: Individual

    • Payment method: Banking card

  3. Enter the payer's details.

    When making your first payment for ads, make sure to upload a scanned copy of your passport, residence permit, or tax residency certificate. Verification of the uploaded documents may take up to three business days. We reserve the right to request other documents.

    Click Select.

  4. On the preview page, review the terms and conditions and make sure all the details are entered correctly. Click Issue an invoice.

  5. You will receive a bill to pay with a bank card. To enter your bank card details, click Pay.

If your documents have been verified, your order will start as soon as Yandex receives the money.

PayPal

You can pay via PayPal in euros, Swiss francs, or U.S. dollars. It takes from 15 minutes to an hour to credit a payment.

  1. On the Shared account page, click the Top up button and enter the amount. Click Issue an invoice.

  2. On the next page, choose:

    • Payment from: Individual

    • Payment method: PayPal for individuals

  3. Enter the payer's details.

    When making your first payment for ads, make sure to upload a scanned copy of your passport, residence permit, or tax residency certificate. Verification of the uploaded documents may take up to three business days. We reserve the right to request other documents.

    Click Select.

  4. Read and accept the terms and conditions, then click Issue an invoice.

    Note.

    If you want to choose a different payment option, click change payer or payment method.

  5. Check the payment information, then click Pay.

    This takes you to the PayPal page, where you can transfer money to your account.

If your documents have been verified, your order will start as soon as Yandex receives the money.

Bank transfer

You can pay via bank wire transfer in euros, Swiss francs, or U.S. dollars.

  1. On the Shared account page, click the Top up button and enter the amount. Click Issue an invoice.

  2. On the next page, choose:

    • Payment from: Legal entity

    • Payment method: Bank deposit in Euros

  3. Enter the payer's details.

    When making your first payment for ads, make sure to upload a scanned copy of your passport, residence permit, or tax residency certificate. Verification of the uploaded documents may take up to three business days. We reserve the right to request other documents.

    Click Select.

  4. Read and accept the terms and conditions, then click Issue an invoice.

  5. You will receive a bank transfer order. You can print it, download it as a Word document, or send it by email.

    Pay the invoice in a bank or using an online banking system.

If your documents have been verified, your order will start as soon as Yandex receives the money.

Paying by bank card
You can pay the invoice using VISA or MasterCard, except for cards issued by banks in Russia or Belarus. Payment is accepted in Russian rubles, US dollars, and euros.

If you are paying for advertising for the first time, upload a scanned copy of your passport (the first page and registration page), residence permit, or tax residency certificate via the Yandex Direct interface. This is so we can verify the payer's identity. Verification of the uploaded documents may take up to three business days. We reserve the right to request other documents. It takes from 15 minutes to an hour to credit money to your account after moderation.

Note. In the case of a refund, the money can only be transferred by wire transfer made in Russian rubles to international bank accounts. Refunds require a written request.
Paying by bank card
You can pay the invoice using VISA or MasterCard, except for cards issued by banks in Russia or Belarus. Payment is accepted in US dollars or euros.

If you are paying for advertising for the first time, upload a scanned copy of your passport (the first page and registration page), residence permit, or tax residency certificate via the Yandex Direct interface. This is so we can verify the payer's identity. Verification of the uploaded documents may take up to three business days. We reserve the right to request other documents. It takes from 15 minutes to an hour to credit money to your account after moderation.

Note. The money paid for ads can be refunded by bank transfer to international accounts or to a bank card in the bank payment currency. Refunds require a written request.

Individuals can use the following payment options:

  • Bank wire transfer in euros, pounds sterling, Swiss francs, or U.S. dollars.

  • Bank card in euros, pounds sterling, Swiss francs, or U.S. dollars. We accept VISA and MasterCard, except for cards issued by banks in Russia or Belarus. It may take from 15 minutes to an hour to credit a payment.

  • PayPal in euros, Swiss francs, or U.S. dollars. It takes from 15 minutes to an hour to credit a payment.

When making your first payment for ads, make sure to upload a scanned copy of your passport, residence permit, or tax residency certificate. Verification of the uploaded documents may take up to three business days. We reserve the right to request other documents.

If your documents have been verified, your order will start as soon as Yandex receives the money.

Have questions?

Attention. Our customer service can help you with the campaigns created under the same login that you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 (495) 780-65-20

Russian regions: 8 (800) 700-47-45 (toll-free within Russia)

Attention.

To access campaigns, the customer service specialist will need your PIN.