Suggest an improvement

We try to take user feedback into account when developing our services.

If you feel like something is missing in Yandex Direct, or you have any ideas on how to improve it, please share your suggestions in the chat, using the form below, or by phone. The more information you give us, the easier it will be for us to use your ideas.

Attention. Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7(495)780-65-20

Toll-free within Russia: 8(800)234-24-80, ext. 9


To access campaigns, a customer service specialist will need your PIN.