Log in, log out, and other account actions

You can log in to your Yandex.Disk from any device with an internet connection. To do this, type disk.yandex.com in the browser address bar, enter your Yandex username and password, and click Enter. If you use or have previously used two-factor authentication, you will need a one-time password generated by the Yandex.Key app to log in.

Yandex.Disk is only available to users with Yandex ID. If you use a social network profile or phone number to sign in to Yandex, change your account type. To do this, go toYandex IDand click Create login.

For more information, see Log in to Yandex.

To learn how to log in to the cloud storage using the Yandex.Disk program on your computer, go to the Help sections for Windows, macOS, and Linux. To learn how to authorize in a mobile app, see instructions for Android and iOS. In other, unofficial programs, use app passwords to access Yandex.Disk.

Choose the problem you have:

I don't remember my password

I don't remember my username or email address

I don't remember the answer to the security question

I remember my username and password, but I can't log in

Error loading and displaying the Yandex.Disk page

Other problems logging in to Yandex

If you use several Yandex accounts, you can switch between them without entering your username and password:

You can choose an account in Yandex.Disk, Yandex.Mail, and other Yandex services that support this feature. The selected account becomes your primary one: it is used to authorize you in services that don't support switching yet.

You can add no more than 15 Yandex IDs to the list. To remove an account from the list, switch to that account and follow the Log out link. The current username disappears from the list and you automatically switch to the next one.

To remove multiple accounts from the list, follow Add account, click the icon in the upper left corner and then Log out to the right of the account you want to remove.

Open the account menu in the upper-right corner of the screen and click Log out.

If you forgot to log out of Yandex.Disk on someone else's device, open Yandex ID and click Log out on all devices under Sign in and device history.

For security reasons, we recommend changing your password every 6 months.

To change your Yandex password, open the account menu in the upper-right corner of the screen and click Account management. Then click Change password under Passwords and authorization.

On the new page, enter your current password and then the new password twice to confirm. Enter the captcha and click Save.

You can change your security question or answer on the Yandex ID page by clicking security question under Passwords and authorization.

In the Yandex.Disk desktop program

1. Install the desktop version of Yandex.Disk.
2. Select all files and folders in the program window.
3. Right click to open the context menu and select Create copy on computer.

Your files will be downloaded to the “Downloads” system folder.

From the Yandex.Disk page

To download multiple files through your browser:

1. Select them.
2. The Download button will appear at the top of the screen. Click it.

Files are downloaded in an archive format.

You cannot download multiple folders. Folders can only be downloaded one at a time. However, you can move all your folders and files into one folder and download that single folder.

Using a public link

1. In the first account, move all files and folders to one folder.
2. Create a public link for this folder.
3. In the second account, open this public link and click Save on Yandex.Disk.

Using a shared folder

1. In the first account, move all files and folders to one folder.
2. Configure access to this folder for the second account.
3. In the second account, copy the files from your shared folder to another folder on your Yandex.Disk.

Yandex.Disk is enabled by default for all Yandex users and can't be disabled. This makes it impossible to delete a Yandex.Disk account. But you can remove all files on Yandex.Disk and stop using it. In this case, you still can access other Yandex services (for example, Yandex.Mail).

If you want to delete the entire Yandex account, read the article Deleting your account. In this case, all of your data across all Yandex services is deleted and you lose access to these services.

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