Yandex.Disk Pro subscription

1. Go to the Yandex.Disk Pro page.
2. Choose a plan:

   Plan	Annual subscription, yearly payment (save 17%)	Monthly subscription, monthly payment
   100 GB	$1.70/month (when paying for a year) — $20/year	$2/month
   1 TB	$8.30/month (when paying for a year) — $100/year	$10/month
   3 TB	$25/month (when paying for a year) — $300/year	$30/month

   Plan	Annual subscription, yearly payment (save 17%)	Monthly subscription, monthly payment
   100 GB	$1.70/month (when paying for a year) — $20/year	$2/month
   1 TB	$8.30/month (when paying for a year) — $100/year	$10/month
   3 TB	$25/month (when paying for a year) — $300/year	$30/month

3. Enter your bank card details, select Save data for future purchases, and press Pay.

Subscriptions are renewed automatically: every month or year, your account is charged for the next subscription period. You can cancel subscription renewal at any time.

If you used a card to pay for your subscription and now want to use a different card, unlink the old card and link a new one in your Yandex ID settings.

On the Yandex.Disk Pro page, you can see the date when paid storage expires. We will send upcoming expiration notice to your Yandex email account before it expires.

Yes, you can buy any number of the same or different packages. If, for example, you already purchased a 100 GB package and you need another 3 TB, you can buy three 1 TB packages.

Additional Yandex.Disk Pro features become available right after the first purchase.

You can't unsubscribe, but you can cancel automatic subscription renewal at any time. To do this, go to the Yandex.Disk Pro page and press Cancel next to your package. In this case, you can keep the space you've paid for through the end of the pre-paid period.

When your subscription ends, you will lose the unpaid storage space. This may cause you to run out of storage space on your Yandex.Disk.

When there's no more space on your Yandex.Disk, access to Yandex.Disk is restricted. To remove these restrictions, delete unnecessary files, empty the Trash (files in the Trash also take up space), or buy more storage space. Otherwise, your access to Yandex.Disk will be blocked in 44 days, and in another 6 months, all your files will be deleted forever. You can learn more about these restrictions in Yandex.Disk storage space.

If you bought a subscription by mistake, you can apply for a refund within three days of payment. To do this, contact support via the form at the bottom of the page. In the email, enter your username and the plan you want to get a refund for.

After three days, you won't be able to get a refund for the subscription. However, you can stop auto-renewal. This means the subscription will be active until the end of the paid period and then permanently deactivated.

If you're being charged, but you don't know which account you subscribed with, use the form at the bottom of the page to contact support. In your message, specify the card mask (the first 6 and last 4 digits), the amount, and the date on which the money was debited. Also specify whether you require a refund immediately.

The majority of payment issues occur on your bank’s side. Unfortunately, we receive error messages without any additional information.

Here are some common reasons for payment errors:

• Invalid card information. Check the card number, expiration date, CVV/CVC, and name on the card and then try processing the transaction again.

• Insufficient funds in your account.

• Card is inactive or expired.

• Transaction limit exceeded.

• Your bank does not allow internet transactions.

Ensure you were logged in to the account you want to buy additional space for when you paid. Check your mailboxes: the mailbox of the account you purchased additional space for should contain a message from Yandex.Disk with the receipt. If there is no message with the receipt or if you purchased additional space for a different account by mistake, please contact support using the form at the bottom of the page.

You can buy additional space on the Yandex.Disk site as well as in the app. However, you can't apply promo codes or discounts in the app.

To learn more, go to Help for Yandex.Disk for Android and iOS.

You can enable Yandex.Disk Pro for a company in Yandex.Disk for Business.