Booking, sale, refund and exchange of tickets are performed by travel agencies and airlines who partner with Yandex Flights. For any of these services or baggage issues, please contact the partner company directly.

If extra services were automatically added to the ticket price, disable the unwanted options and contact Support (agencies are not allowed to enable additional services by default and add them to the ticket price).

If you have questions or suggestions when using the Yandex Flights service, or you don't know the name of the partner company, contact Support or call 8 800-225-1500 (in Russia):