Market points
Sometimes the Market offers discounts to customers at its own expense. If the product is purchased with such a discount, the Market will compensate you with points. The accumulated points are automatically deducted as payment for the goods placement service. What kind of service is this
Points are awarded in several situations:
- The market offered the buyer a discount on your product at their own expense.
- The customer paid for the order with Plus points.
The number of points awarded corresponds to the amount of the resulting discount from the Market. One point is equal to one ruble.
Example
You are selling an item at a price of 1500 ₽. The customer placed an order and paid 200 in Plus points.
For this order, Yandex Market will transfer 1300 ₽ from the buyer's payment to you and award 200 points to Yandex Market to pay for the product placement service.
How to use
Yandex Market points are deducted to pay for placement automatically for any of the completed orders.
You can use points to pay for up to 99% of the accrued cost of the service, so that you only have to pay 1%, but not less than 1 ₽ per unit of goods. The remaining amount will be deducted from the buyers' payments by offsetting.
Example
You need to pay 300 ₽ for the service of placing the sold product.
If you have enough Yandex Market points, 297 ₽ will be paid with them, and the Yandex Market will deduct 3 ₽ from customers' payments.
If the customer returns the order for which points were awarded, the Market will retain the same number of points from those that you already have or will be awarded in the future.
For sellers who have joined the testing of the new process, all settlements with Yandex.Market take place within the framework of a single placement agreement. If there are any unused points at the end of the month, the Market will transfer them as a bonus. This bonus comes along with customer payments and can be partially or completely deducted to pay for other Market services on a net basis.
Where to check
Charges and debits for a specific order can be viewed on the order page in the Charges and Services tab: charges are in the Points block, and charges are in the Services.
Detailed information is also available in the reports on the Finance → Financial reports page: on payments, on orders and on the cost of services.
Questions and answers
Is it possible to choose what to deduct points for?
No. Points are deducted only for the payment of the goods placement service.
Is it possible to refund discounts in rubles?
No. For discounts, you will receive points that will automatically be used to pay for the accommodation service.
What will happen to the points if the order is returned?
Yandex Market will retain the same number of points that you already have or will receive in the future.
What happens if the points are more or less than the amount for the placement service?
If there are more points than service fees at the end of the month and you still have unused points, the Market will transfer them to you as a bonus.
If there are fewer points, it will deduct the difference from the customers' payments by offsetting as usual.