How to manage your balances
You need to transfer the leftovers to stores operating on the FBS, Express or DBS models.
You need to transfer the leftovers as often as possible — for goods on sale, do this at least once a day. If the product is out of stock, pass a zero, not an empty value. If you pass an empty value, the balance data will not be updated.
Balances are not updated instantly: up to 15 minutes pass from the moment of data transfer to changes on the Market.
You can not read, but watch
What number should I send
In the leftovers, you need to transfer the number of goods available for sale — how many are currently available in your warehouse.
You can take your time to transfer the leftovers as soon as their quantity has changed due to a new order or its cancellation before shipment to the buyer. When this happens, the Market will automatically update the number of available products in the showcase, and you can transfer data according to the usual schedule.
There is one exception: if an order has been canceled that is already packed for shipment. In order for the released product to return to the showcase, you need to unpack it and transfer the current information about the balances.
How to transfer balance data
In the office
- Choose Products → Leftovers in warehouses.
- Find the desired product in the list.
- Enter the quantity of the product in the column Remains.
In addition, the leftovers can be specified on the product page — there is a field in the block of each store Balance, pcs.
Using an Excel file
A special template is designed to transfer the leftovers, which can be downloaded and uploaded back to the Market in the cabinet:
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Choose Products → Leftovers in warehouses.
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Click Update the leftovers.
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Download the template. Fill it out according to the instructions — it is inside the file.
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Select the balance update mode:
- completely — for those products that are not in the file, the balances will be reset;
- partially — the balances will change only for items from the file.
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Upload the completed template back to the Market on the same page.
If the file weighs more than 100 MB, split it into several parts and upload them separately in partial update mode.
Using automation tools
You can manage your balances through CMS modules, auto-update (YML) and API.
Instructions for setting up these tools are available in the section Automating work with the catalog.
How to view the balance data
Information on the balances can be viewed in different ways.
On the leftovers page
In the office, open Products → Leftovers in warehouses and switch to the desired store.
For the FBY model, this page also shows the turnover of products.
On the product page
- Click on the product name.
- Scroll down to the section Placement in stores and click Stock balances and tariffs in the block of the desired store.
What do the indicators mean?
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Suitable |
Saleable goods that are currently in stock are available for order plus those that have already been ordered but have not yet been shipped (reserve). |
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Overdue |
Goods that have expired — these can only be taken out or disposed of. |
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Marriage |
Defective and damaged goods can only be removed or disposed of. |
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Quarantine |
Products that are suitable but temporarily unavailable for sale. These are usually goods in the process of being moved from one warehouse to another. |
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Reserve |
Reserved — goods ordered by customers that have not yet been delivered. |
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Available for order |
The number of products that the Market shows to customers on the showcase. |
Total balances for a group of warehouses in the cabinet
You can not read, but watch
For many sellers, several "warehouses" in the office on the Market correspond to one existing warehouse in reality. For example, a seller has two FBS stores and one DBS store - each has its own separate warehouse in the office. But in reality, this is one room where all the goods are stored.
You can combine such warehouses in the cabinet into a group. Their leftovers will become common and will be updated synchronously. It will be possible to transfer the current amount of goods to the Market for the entire group at once, even if the warehouses in it work according to different models.
After the merger, you will not have to transfer the balances for each warehouse separately. It will become easier to keep track of the number of products: if an item is bought in one store, its quantity will be automatically updated in others.
Combining warehouses will only affect how you transfer the leftovers. Reports, closing documents and promotions will work as before.
Example. You have two stores on the Market, the goods for which you store at the same address. You have combined the warehouses of these stores on the Market into a group and conveyed that there are 10 packs of cookies in your common warehouse.
Customers simultaneously ordered 5 packs in one store and 2 in another. After that, the number of packs of cookies in stock in both stores will automatically change to 3.
When the last pack is bought from you, the product will disappear from the window in both stores until you update the information about the remnants in the group.
As usual, you can transfer the total balances in almost all ways available on the Market, except:
- updates via the link file,
- edit the amount of balances manually in the cabinet on the product pages.
Instead of a specific warehouse, you will need to specify the group you created.
Which warehouses can be combined
You can combine FBS, Express and DBS warehouses, goods from which are actually stored at the same address in the same warehouse.
You can combine only those warehouses whose leftovers you transfer in the same way. For example, if you transfer balances to three warehouses via the API, and to the other three through the cabinet, create two groups. In one there will be only API warehouses, and in the second there will be warehouses for which you update the balances in the cabinet.
If auto-updating of the catalog by link is configured for the warehouse, you will not be able to add it to the group.
In total, four warehouses or fewer can be added to one group. Of these, only one can be an Express Store warehouse.
How to set up shared balances
Warning
In order not to lose sales, it is best to combine warehouses after business hours.
To prevent customers from ordering more goods than you have, after combining warehouses, the Market will put 0 in the remaining goods and they will disappear from the showcase — until you transfer their actual quantity to the general warehouse.
Step 1. Combine warehouses into a group
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In the section Warehouses click Create a group or on the page Products → Leftovers in warehouses open the warehouse that will be included in the group and click Upload shared balances to multiple warehouses.
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Select the warehouses that you want to combine, come up with a group name and click Merge warehouses.
If a warehouse is highlighted in gray, it cannot be added to a group: for example, if you create a group with API warehouses, and for a dedicated warehouse, the working method is in the cabinet.
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Confirm the consolidation of warehouses into a group.
Step 2. Transfer the leftovers
To show only the quantity available for order on the showcase, the Market needs to know the actual number of available goods in the stores whose warehouses you have combined.
Tell the Market how many items are currently available for order in the general warehouse.
After combining, the Market will count your products and offer a ready-made file, which you only need to check.
Open the page Products → Leftovers in warehouses select a group of warehouses and upload the leftover file to the Market.
In the future, the total balances can be transferred in any other convenient way.
A page opens immediately after the group is created Modules and APIs. On the tab Receiving requests from the Market the ID of the warehouse will be specified, for which the Market will request information about the total balances. Requests for the rest of the warehouses in the group will no longer be received.
New integrations
We do not recommend configuring work with the push component, so there is no tab in the new integrations Receiving requests from the Market.
Read more about the integration options in Market API Documentation.
Make sure that the configured balance request is working correctly — to do this, click Check the request. If something is wrong, you will see a hint on how to fix it.
After the group is created, the Market will temporarily remove the goods from its warehouses from sale so that the leftovers on them become common. It will take from 15 minutes to several hours — until you receive a new request for balances.
The market will send you a request on its own POST/stocks. In the response, transfer the balances for all the goods that you sell. For example, if earlier you placed only markers in one warehouse, and only pencils in the second, then in response, transfer the remnants of both markers and pencils. After the response, the Market will update the balances for the entire group.
After that, your products will appear on the showcase again. If you have products for which you have not provided information about the balances, they will remain hidden from the display in all stores of the group.
How to add another warehouse to a group
On the page Logistics → Warehouses open the group settings and click Add a warehouse to a group and select the desired warehouse from the list.
Immediately after adding a warehouse to the group, the Market will record 0 in the remaining goods of this warehouse. The total balances for the group will be applied to the warehouse within a couple of hours.
The market will add products to the assortment of the new warehouse that were not in it before — but which are in the remnants of the warehouse group.
How to disband a group
On the page Logistics → Warehouses open the group settings and click Disband.
To prevent you from ordering more items than are available, you will need updated information about how many items are available for order in each store. After the group is disbanded, immediately transfer the leftovers for them.
After you transfer the total balances, all products will be available to customers in the warehouse stores from the group. If there are products among them that you do not want to sell in one of the stores (for example, refrigerators in an Express store), hide them from the showcase on the page Products → Catalog.