How to manage stock levels
To ensure the correct quantity of products is displayed on the showcase and that buyers only order items that are in stock, regularly submit stock data to Market.
Stock levels should be updated as frequently as possible — at least once a day.
Values are not updated instantly: it takes up to 15 minutes from the moment data is submitted until changes appear on Market.
What number to submit
In stock reports, you must submit the quantity of products available for new orders — how many are actually in the warehouse and ready for sale.
This is especially important if you sell on multiple platforms simultaneously — to avoid canceling new orders due to lack of available stock.
If a buyer on Market creates a new order or cancels one before shipment, the data on the showcase will update automatically.
If you cancel an order that has already been packed for shipment
To return the freed-up item to the showcase, you must unpack it and submit the current stock data.
How to submit stock data
Manually in the dashboard
- Open the Stock page.
- Find the required product in the list.
- In the window that opens, enter the product quantity in the Stock column.
If you have only one store under the selected operating model, you can specify the product quantity on the Products → Catalog page — in the In your warehouse column.
Using an Excel file
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Open the Stock page.
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Click Update stock.
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Download the template. Fill it out according to the instructions provided inside the file.
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Select the stock update mode:
- Full update — for products not included in the file, stock levels will be set to zero;
- Partial update — stock levels will change only for products listed in the file.
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Upload the filled template back to Market on the same page.
If the file size exceeds 100 MB, split it into several parts and upload them separately in partial update mode.
Automatically
Market supports management via CMS modules and API.
How to check stock data
On the stock page
In the dashboard, open the Stock page and switch to the required store.
On the product page
- In the dashboard, open Products → Catalog.
- Click on the product name.