How does the contract with the Market work?

By starting to place products on Yandex Market, you accept a binding contract for the placement of goods.

As part of the agreement, Yandex Market provides you with marketplace services: places products on display, attracts customers, transfers money for goods to the payment partner of your choice, delivers packages, provides discounts to customers, and so on.

The closing documents for the contract will be sent to you once a month.

The placement agreement includes several documents: the framework agreement itself, appendices with conditions jobs, working conditions with rates, conditions for providing discounts.

The sorting center is called in the contract Warehouse.

Framework agreement

Read the agreement

General information about how the work with the Market is going. For example, concluding a contract, working with closing documents and their adjustments, guarantees, obligations and responsibilities of the parties, Yandex banking details.

The Market can make changes to the agreement. If they worsen your working conditions on the marketplace, you will receive 10 days' notice. This is written in the paragraph Final provisions the agreement.

Market services, tariffs and conditions

Interest rates by category for calculating the cost of placing and transferring money
Shipment and delivery of the order by the Market

Appendix 1.1

Tariffs for delivery services.

Appendix 3

How is the delivery of the order by the Market? The order of payment for the service. How the return of the order is organized. How to pack orders. How many orders are stored in the sorting center and how to pick them up. What to do if the order is lost or damaged. How the shipment of orders from your warehouse is organized.

Appendix 3.1

Which products cannot be transferred to the delivery of the Market.

Applications 3.2 and 3.3

Forms of acts.

Transfer of money for goods. Refund to customers

Appendix 4

How and when the Market transfers money to the seller for orders. How the seller pays for the services of the Market.

Appendix 4.1

How customer claims are handled and money is refunded. How Marketing helps in conflict resolution.

How does the return of goods go?

Disposal conditions

In which cases can the Market dispose of goods and orders

Working conditions with a sales boost

Read the terms and conditions

They regulate the setting up of campaigns to promote products on the Market using bids.

How to create a campaign

Conditions for providing discounts on the Market

Read the terms and conditions

How Market points work and are used: when the Market provides a discount to the buyer at its own expense or he uses a promo code or Plus points, the discount amount is returned to the seller in the form of Market points. They are automatically spent to pay for the placement of goods. How it works