Rules for packing orders

Each product must be securely packaged so that it reaches the buyer in one piece. Make sure that the goods, including the original packaging, are undamaged.

Shipping packaging is needed in any case, even if the product is delivered in its original packaging.

Pack goods compactly: fold clothes and textiles in half, put the parts of the product or set together.

Make sure that the data is correct and select the appropriate packaging for the order: the dimensions of the product in the shipping package should not exceed the dimensions in the catalog by more than 30%. If this happens, you will have to pay a fine. In addition, the amount you will pay for the delivery service directly depends on its dimensions in the package.

Check the packaging before shipping — you are responsible for the packaging. The Market will not compensate for damage or loss of the product during delivery if it was packaged incorrectly.

If the damage is noticeable, the staff of the reception points and sorting centers have the right not to accept the order.

Products	Description and examples	How to pack
Valuable	Computers and accessories, telephones, audio and video equipment.	Into the filler box. For phones, laptops, audio and video equipment, it is better to take a box larger than the factory box. Before packing the product in a box, wrap it in bubble wrap. Seal it up opaque and unbranded with scotch tape.
Fragile	Products that need special protection from drops, vibrations, shocks, or pressure. These are products made of glass, plastic, ceramics, acrylic, gypsum, porcelain, earthenware, crystal, cast iron, thin metal or enameled products. Decorative and care cosmetics.	The packaging should have the handling marks "Fragile. Be careful", "Do not tilt", "It is forbidden to stack".
Long	From 50 cm and the length greatly exceeds the height. For example, cornices or skirting boards.	In a rigid package: for example, a tube or the crate.
Voluminous and soft	Goods made of fabric and textiles that take up a large volume. For example, blankets, blankets, down jackets, etc.	In the courier package. If the product is in the factory box, it is wrapped in stretch film. It can also be placed in a vacuum bag. There should be a "Keep away from moisture" sign on the package.
With protruding or sharp parts	For example, scooters, chairs, cabinets, bedside tables, mops, antennas , etc .	In a box with filler. Additionally, wrap the protruding parts or corners in a single layer of bubble wrap. If the protruding parts of the product or the corners are sharp, insulate them with a padding material or corners and pack the product in a box with filler.
Liquids	Liquid products in cans or bottles, glass or tin cans, doy-pack packages, vials, cans, plastic buckets. Regardless of the volume of the container. For example, shampoo in a plastic container or a bucket of paint.	Wrap a bubble wrap, and on top of it — a stretch film so as to protect the neck, and put it in a box. The container should be in the box strictly with the neck up. The packaging should have manipulation signs: "Top" and "Fragile. Be careful."
Loose	For example, cereals, earth, soil, animal feed.	In a box with filler, a thick bag or a stretch film. There should be a "Keep away from moisture" sign on the package.
Jewelry		In a bubble wrap and an individual safe package with a unique number. Do not put branded adhesive tape on top of shipping packaging.
Clothing and shoes		In the courier package. Expensive clothes need to be packed in a box and sealed opaque and unbranded with scotch tape. There should be a "Keep away from moisture" sign on the package.
Bags, clutches, briefcases		Into the filler box. All items must be in the box — handles, locks, straps, etc. To preserve the shape, fill the product with paper, foam rubber, or other lightweight material.
Suitcases		Secure the original package with duct tape or tie it tightly.
Made of leather, fabric, fur	Plush toys, bedding, fabric rolls, curtains, etc.	In the courier package. There should be manipulation signs on the package: "Keep away from moisture."
Printed products	For example, books, notebooks, or paintings.	Something that creases easily, that is large format paperback or uncoverable — in a rigid package, for example, a tube. The rest is included in the courier package.. There should be a "Keep away from moisture" sign on the package.
Adult products		In an opaque package or box.
Dangerous goods	For example, electrolytes, compressors.	In a container or courier package with the crate. Be sure to put the manipulation signs "It is forbidden to stack" and "Do not tilt" on the packaging. For liquids, the manipulation sign "Top" is also needed.

If there is no recommendation for your product in the table

It is enough to pack the goods in the factory box in a stretch film.

If there is no factory box:

• Small items pack them in courier packages.
• Put more goods in a box with filler.

How to pack

Into the box

1. Choose a suitable box:

   • Not too big, the goods should take up at least ⅔ of the box. In addition, if the packaging is noticeably larger than the product itself, you will have to pay more for its delivery.
   • Clean and undamaged.
   • Without brand names.

2. If the goods are heavy, place a sheet of three-layer cardboard so that it completely covers the bottom of the box.

3. Put the goods in the box and fill all the available space. filler to fix them.

   

4. Wrap the box with duct tape so that it lies along the joint valves. One revolution around the box is enough.

   

5. Put a label on the box so that it is easy to see. How to create a label

In the courier package

1. Choose a suitable courier package:

   • It's not too big, and the goods should take up at least ⅔ of the package.
   • Made of high-pressure polyethylene (LDPE) with an adhesive valve. It is advisable that the marking of the material be applied to the package.

   

2. Put a label on the package so that it is easy to see. How to create a label

In a stretch film

1. If there are manipulation marks on the product packaging, take a transparent film. In all other cases, you can use a film of any color except black.
2. Pack the product securely, but do not use too much film. This way you will take care of both the customer, who will not have to unwrap it for a long time, and the environment. Usually 1-3 layers are enough.
3. Secure the film with adhesive tape in one layer along the seam.
4. Label it so that it is easy to see. How to create a label

Manipulative signs

In the table with recommendations on the choice of packaging it is indicated when manipulation marks are needed. But you can paste them on other products, if you see fit.

You can use your own signs or download the Market templates:

• Fragile. Carefully
• Keep away from moisture
• Top
• Stacking is prohibited
• Don't bend - Batteries

The signs should be clear and legible. It is better to choose moisture—resistant labels so that the sign can be read even if it gets wet. If you use thermal labels do not put duct tape over them — after a few hours the label becomes illegible.

Place the manipulation signs on all vertical sides of the box — in the upper-left corner. Fix the signs so that they do not come off during transportation.

If there are several items in the order

Small items it is better to put them in one package — it will be more convenient for the buyer, and you will save packaging material. There is an exception to this rule: some types of goods cannot be stacked next to each other. You can not pack together:

• liquids with electrical appliances;
• food, household chemicals, fertilizers and medicines — in any combination;
• odorous goods with odour-absorbing goods.

In other cases, decide for yourself whether to put everything together or send several packages.

How to pack multiple items from an order together

The packaging must meet the requirements of all the items in the order.

Pack orders that contain liquids in a box with filler. Place bottles of liquids with their necks facing up.

Stack the goods so that they are not damaged during delivery. For example, don't put heavy goods on top of fragile ones.

How to pack multiple items from an order separately

To ensure that parts of one order are not lost during delivery:

1. Label each part of the order.
2. Transfer all parts of the order to the sorting center or reception point at the same time. If there are several pallets in the shipment, place all parts of the order on one pallet.

Some kind of non-standard adhesive tape will do, for example, colored or patterned. Do not use branded tape to avoid drawing attention to the contents of the parcel.

Less than 0.7 mm thick.

Posters, maps, calendars.

No more than 2 × 10 × 10 cm.

For example, corrugated or perforated paper, bubble wrap, or pulperboard.

The valves are the two halves that make up the lid of the box.

More than 70 cm on one side or heavier than 30 kg.

For example, a phone with a case or two phones.

Usually, a self—adhesive sticker made of special paper that darkens when heated - this is how text and images are printed on it.

It is a protective rigid frame — a box, boards, metal sheets, etc.