Linking phone numbers

Link your phone number to your Yandex ID to set up additional account protection and receive notifications from Yandex services. Yandex ID lets you link one phone number to your account that can be used as a secure number for receiving security notifications and recovering access to your account if your credentials are lost or stolen.

You can also use your secure number for login verification on Yandex.

  1. Link your phone number
  2. Change your phone number
  3. Delete your phone number

The Phone numbers page may display multiple numbers if you entered a different phone number in another Yandex service. For example, the phone number you use to receive discount offers from Yandex Market may be displayed as an additional phone number.

Link your phone number

Only one secure number can be linked to an account. You can change it later if necessary.

To add a phone number:

  1. Go to the Phone numbers page.

  2. Enter the phone number in international format and click Next. Yandex will send you an SMS with the confirmation code.

    Important. One number cannot be linked to more than 10 accounts at the same time. If the number you enter is already linked to 10 accounts, Yandex ID will automatically unlink it from the first account that you registered. Notification will be sent to this account's mailbox.

    Recommended phone number format:

  3. In the window that opens, enter the confirmation code you receive to confirm that this phone number belongs to you. To confirm that this is your account, enter your account password below the confirmation code.

  4. Click Next.

    If you enter the correct code and password, your phone number will be immediately linked to your Yandex ID.

Change your phone number

Note. If you lose your SIM card or it stops working, you can restore your number at one of your mobile operator's offices.

To change your secure phone number:

  1. Go to the Phone numbers page.

  2. Click on the field with the secure phone number and select Update.

  3. If you don't have access to the old number, select I don't have access to this phone number. In this case, the number will be changed in 14 days.

  4. Enter your new phone number in the field and click Next.

    Yandex will send a confirmation code to the new phone number. A message with the code will also be sent to your old phone number (if you indicated that you have access to it). Notifications will also be sent to all email addresses that are linked to your Yandex ID.

    Important. One number cannot be linked to more than 10 accounts at the same time. If the number you enter is already linked to 10 accounts, Yandex ID will automatically unlink it from the first account that you registered. Notification will be sent to this account's mailbox.

  5. If you can still access your old phone number, then start by entering the confirmation code you receive at that number. If you can't access your old phone number, enter the code sent to your new number. Enter your password and click Confirm.

    • If you entered both codes correctly, your phone number will be changed when you click the button.

    • If you do not have access to the old number, then your secure number will be changed in 14 days. You can cancel the pending phone number change at any moment by clicking Cancel on the Phone numbers page.

Delete your phone number

Important. When deleting a phone number, make sure that you specified your real first and last name in Yandex ID. This will make it easier to restore access to your account if needed.

You should only delete a phone number if it no longer belongs to you.

  1. Go to the Phone numbers page.

  2. Click on the field with the secure phone number and select Delete. If you don't have a security question set, add it first.

    Yandex will send two messages to the main number being deleted: a deletion notification and a numeric code. Notifications will also be sent to all email addresses that are linked to your Yandex ID.

  3. If you don't have access to this number, select I don't have access to this phone number. In this case, the number will be deleted in 14 days.

  4. Enter the code you receive (if you have access to the phone number you want to delete) and your password. After that, click Next.

    • If you correctly enter the code you received, the telephone number will be deleted when you click the button.

    • If you don't have access to the number you want to delete, it will be deleted in 14 days. This delay protects you if a hacker breaks in to your account and tries to delete your phone number.

      You can cancel pending deletion at any moment by clicking Cancel on the Phone numbers page.

If you did not click Next, deletion will be automatically canceled in 14 days.