Deleting your account

Attention. When deleting your account, your data is completely and permanently deleted. The Support service cannot help you restore deleted information.

All your data that is stored in Yandex services is linked to your Yandex ID. When you delete your account, you also delete all your data on all services: emails in Yandex Mail, files on Yandex Disk, and so on.

If you used Yandex Direct or Yandex 360 for Business, you can't permanently delete your account: your data in other services will be deleted, and your username will be blocked. No one will be able to use your account, and this username will be impossible to register again.

How to delete an account

To delete your account, go to the Data tab and click Delete account at the bottom of the page.

The account deletion procedure is different for users with full registration (a username and password were created for a Yandex account) and simplified registration (using a phone number, non-Yandex email address, or external authentication method).

Full registration
The account remains frozen for 30 days after deletion. During this time, you can restore your account and the data linked to it (with the exception of emails in Yandex.Mail). After the account is permanently deleted, you can't create a new account with the same username for six months.
Simplified registration
The account is deleted immediately. You can create an account with the email address you used before and the same external profile (for example, a social network profile) no earlier than after six months.

Please do not rush to completely delete your account in order to solve a problem you are having on just one of the services. You can also always contact support.

Can I register again with the same username?

After deleting your account, you can't create a new account with the same username for six months. This means that no one can take the username of a deleted account immediately after it is deleted. Usernames are unblocked automatically, so we don't know exactly when it will happen, and we cannot change this date.

If someone has deleted your account

Yandex does not have the technical capability to find out who deleted your account or under what circumstances it was deleted. You can restore access to your account within 30 days of clicking Delete account if you completedfull registration.

If your account was deleted without your knowledge, it means that someone discovered your password or the answer to your security question. Please read the recommendations in the section on protecting your account to prevent such issues in the future.