Verification at login
Login verification by phone number
If you enabled login verification by phone number in your account settings, we will send an SMS or call the main number linked to your Yandex ID when trying to log in. Enter the code from the SMS or the last four digits of the incoming phone number.
- Go to Phone numbers.
- Enable or disable the option Use this number to verify your login to Yandex.
- Confirm the action by entering the code sent to your main phone number and pressing Confirm.
If you log in from other device
If you log in from a new or someone else's device, Yandex may consider the login attempt suspicious. In this case, we will send an SMS or call the main number linked to your Yandex ID. Enter the code from the SMS or the last four digits of the incoming phone number.
If you log in from an unusual place
If you log in from an unusual location or your actions resemble those of a robot, Yandex may consider the login attempt suspicious. In this case, we'll ask you to enter a CAPTCHA or the contact information linked to your account (a phone number or alternate email address). Hackers that don't know what email address or phone number you linked will not be able to log in to your account and Yandex will send you a notification every time there is a suspicious login attempt regardless.
You won't need a confirmation code to verify your account. Just correctly enter your full masked phone number or email address and press Continue.
You can enter a confirmed additional email address if you have one. To switch to checking the email address, press Use another confirmation method.
If you can't correctly enter the contact information masked in the form or restore access to your account, contact support.