Verification at login

Login verification by phone number

If you enabled login verification by phone number in your account settings, we will send an SMS or call the main number linked to your Yandex ID when trying to log in. Enter the code from the SMS or the last four digits of the incoming phone number.

To set up login verification by phone number:
  1. Under Passwords and authorization, click Login method.
  2. Enable Password + SMS or another method to deactivate it.
  3. Confirm the action by entering the code from the SMS.

If the main number is currently unavailable, contact support or try to restore access on your own.

If you log in from other device

When you log in from a new or someone else's device, Yandex may consider the login attempt suspicious. In this case, we will send an SMS or call the main number linked to your Yandex ID. Enter the code from the SMS or the last four digits of the incoming phone number.

If the main number is currently unavailable, contact support or try to restore access on your own.

If you log in from an unusual place

When you log in from an unusual location or your actions resemble those of a robot, Yandex may consider the login attempt suspicious. In this case, we'll ask you to enter a CAPTCHA or the data linked to your account (a phone number, the answer to the security question, or an alternate email address). Hackers that don't know this data won't be able to log in to your account, and Yandex will send you a notification every time there is a suspicious login attempt regardless.

If Yandex asks you to enter your email address or phone number to confirm your login, you can choose either of the two methods. To switch between them, click Use another confirmation method. In the case of the security question, you can't switch to a different method.

If you can't enter the information in the form correctly or restore access to your account, contact support.