Support
Click to write us in the chat .
You can also contact us through the feedback form. Select a topic from the list:
If you didn't find the answer in the Input settings section, describe the problem in the form below.
If you didn't find the answer to your question in the Auto-correction section, describe the problem in the form below. Give examples of words that don't get corrected or that are changed incorrectly.
Make sure that all the options in the Voice input section are activated. If you didn't find the answer to your question, describe the problem in the form below.
To change the keyboard, go to your device settings and select System → Language and input → Default keyboard. Select the required keyboard.
Note
The path and menu options may differ depending on the device.
If you didn't find the answer to your question, describe the problem in the form below.
The Keyboard will give better suggestions if the collection of anonymous technical data, such as usage statistics, the number of launches, and login, frequency is enabled. Yandex doesn't collect input data by default. Users' private information, such as passwords, email addresses, phone numbers, and credit card details, is stored on your device.
To disable the collection of anonymous technical data, go to the Personalization section in the Keyboard settings and disable the Make Yandex Keyboard better option.
If you didn't find the answer to your question, describe the problem in the form below.
Alert
Yandex Keyboard is supported on devices running on Android 7.0 and higher.
To fix the problem, we recommend:
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Make sure that you have the latest version of Yandex Keyboard. You can check and update the app version in the official store.
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Clear the cache. Possible method: in your device settings, go to App Manager → Yandex Keyboard → Memory and press Clear Cache. Menu items can differ and depend on your device.
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Try turning off VPNs, proxies, antiviruses, or ad blocking services if you use them.
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Reinstall the app.
If our recommendations didn't help, contact us using the form below. Describe the situation in detail, attach a screenshot or a video.
Yandex Keyboard can become better if you share your feedback. If there aren't enough options for your convenient use of Yandex Keyboard, suggest an improvement via the form below.
If you didn't find the answer to your question, contact us using the form below. Describe the situation in detail, attach a screenshot or a video.
If you're having issues with a different Yandex service, visit Support.