Folders

  1. Open the folder list
  2. Move an email to a folder
  3. Create a new folder
  4. Delete folder

Open the folder list

Pull the screen to the right.

Move an email to a folder

  1. Select the relevant emails. To select a message, tap the sender's profile picture in the message bar.
  2. Tap and then at the bottom of the screen.
  3. Select the folder you want to move the email to.

Create a new folder

  1. Pull the screen to the right.
  2. Tap above the list of folders.
  3. Tap in the lower-right corner of the screen.
  4. Enter the folder name and location.
  5. Click Done.

Delete folder

Attention. Folders are deleted with the messages they contain. If you want to keep your messages, move them to a different folder.
  1. Pull the screen to the right.
  2. Tap above the list of folders.
  3. Tap Edit.
  4. Select the folder you want to delete.
  5. Tap Delete.

If you are having problems with the Yandex.Mail app, please let us know via the feedback form in the app:

  1. Pull the screen to the right.
  2. Select Help and support under the list of folders.
  3. Select Problem.
  4. Select a subject.
  5. Describe your problem in as much detail as possible.
Attention. If you'd like to report a problem with the mobile app, please use the feedback form in the app rather than the one in Help. This way your request will be received by the right support specialists and you will get a quicker response. Besides, when you send your request directly from the app, our support specialists see the technical information that can help resolve the issue. If the app crashes unexpectedly and you can't use it to contact us, please send the error message via the feedback form.