Yandex 360 subscription

When you sign up for Yandex 360, you get:

Note. To learn more about other subscription benefits, go to the Yandex 360 page.
  1. Purchasing a subscription in the app
  2. Manage subscriptions
  3. Changing the service plan

Purchasing a subscription in the app

Note. If you have several Yandex accounts, make sure that you're logged in from the account for which you want to activate your subscription. You won't be able to transfer your subscription from one account to another.
  1. In the bottom panel, tap More → Try it.
  2. Select a plan:
    Plan Monthly subscription. Monthly payment. Annual subscription. Payment is made once a year.
    Lite $0.99/month $5.49/year
    Standard 100 GB $1.49/month $9.99/year
    Premium 1 TB $2.49/month $18.99/year
    Premium 3 TB $5.49/month $38.99/year
    Premium 5 TB $7.99/month $59.99/year
    Note. You can go to the Yandex 360 subscription page to buy space using a different plan. To lean more, see Help for the full version of Yandex.Mail.
  3. Follow the instructions in the App Store.

Changing the service plan

Note. If you subscribed on the website, you can only change your service plan on the website.

You can change your service plan to a more expensive one and enjoy the advanced subscription features or activate an annual subscription instead of a monthly one:

  1. In the bottom panel, tap More → Subscriptions.
  2. Select a service plan and tap Upgrade subscription.

When changing your service plan, the the fee for the unused period of your current subscription will be refunded to your account.

To change from an annual subscription to a monthly payment plan, disable automatic renewal of the current subscription, wait until it expires, and then sign up for a new service plan.

Important. You can't buy multiple subscriptions. You can only have one active subscription. This means you can only replace your current subscription with a new one.

If you are having problems with the Yandex.Mail app, please let us know via the feedback form in the app:

  1. Pull the screen to the right.
  2. Select Help and support under the list of folders.
  3. Select Problem.
  4. Select a subject.
  5. Describe your problem in as much detail as possible.
Attention. If you'd like to report a problem with the mobile app, please use the feedback form in the app rather than the one in Help. This way your request will be received by the right support specialists and you will get a quicker response. Besides, when you send your request directly from the app, our support specialists see the technical information that can help resolve the issue. If the app crashes unexpectedly and you can't use it to contact us, please send the error message via the feedback form.