A filter doesn't work

There are a few reasons why this might occur:

Yandex ID doesn't have all your information

Enter your valid personal details in Yandex ID and link your phone number to your account. It may be that our security system considers your account suspicious and blocked the mailbox. This usually happens if you don't link a phone number to your mailbox or enter a fake name in Yandex ID. It usually takes a couple of hours to have your account unblocked.

Not enough time has passed since configuring the filter

Wait a few minutes after setting up a message filter, because it might not begin working immediately.

The filtering conditions are specified incorrectly

Check the properties and parameters.

If sorting emails from Yandex Calendar doesn't work

The From field in Yandex Calendar emails no longer contains the info@calendar.yandex.com address. Sorting based on an exact match with this address won't work. To fix your message filter for Yandex Calendar, replace the old condition with a new one: Header "X-Mailer" **matches ** Yandex Calendar. This filter will apply to emails about creating, editing, and deleting events in Yandex Calendar regardless of the sender address.

There are filters with higher priority in the list of filters

If the list contains filters with the same conditions but a higher priority, or one of the filters with a higher priority has the Ignore other filters option selected, this may affect how the filter is implemented. For more details, please see Rule priority.

Email imported by the mail importer is not in my Inbox

If you receive an email from another account of yours (meaning you have email importing enabled, and the email isn't in your Inbox), the filters don't apply.

There are a few reasons why this might occur:

Yandex ID doesn't have all your information

Enter your valid personal details in Yandex ID and link your phone number to your account. It may be that our security system considers your account suspicious and blocked the mailbox. This usually happens if you don't link a phone number to your mailbox or enter a fake name in Yandex ID. It usually takes a couple of hours to have your account unblocked.

The filter isn't set up or your address hasn't yet been verified

Make sure that the filter is enabled on the Rules for processing email page and that the forwarding address is verified. Check for any incorrect characters in the address you entered.

Not enough time has passed since configuring the filter

Wait a few minutes after setting up a message filter, because it might not begin working immediately.

The filtering conditions are specified incorrectly

Check the properties and parameters.

If sorting emails from Yandex Calendar doesn't work

The From field in Yandex Calendar emails no longer contains the info@calendar.yandex.com address. Sorting based on an exact match with this address won't work. To fix your message filter for Yandex Calendar, replace the old condition with a new one: Header "X-Mailer" **matches ** Yandex Calendar. This filter will apply to emails about creating, editing, and deleting events in Yandex Calendar regardless of the sender address.

There are filters with higher priority in the list of filters

If the list contains filters with the same conditions but a higher priority, or one of the filters with a higher priority has the Ignore other filters option selected, this may affect how the filter is implemented. For more details, please see Rule priority.

Email imported by the mail importer is not in my Inbox

If you receive an email from another account of yours (meaning you have email importing enabled, and the email isn't in your Inbox), the filters don't apply.

The receiving mailbox has inbox filters enabled

If the receiving mailbox has filters that delete incoming email or move it to Spam, the messages will immediately disappear from the Inbox folder upon arrival.

There are a few reasons why this might occur:

Yandex ID doesn't have all your information

Enter your valid personal details in Yandex ID and link your phone number to your account. It may be that our security system considers your account suspicious and blocked the mailbox. This usually happens if you don't link a phone number to your mailbox or enter a fake name in Yandex ID. It usually takes a couple of hours to have your account unblocked.

Not enough time has passed since configuring the filter

Wait a few minutes after setting up a message filter, because it might not begin working immediately.

The filtering conditions are specified incorrectly

Check the properties and parameters.

If sorting emails from Yandex Calendar doesn't work

The From field in Yandex Calendar emails no longer contains the info@calendar.yandex.com address. Sorting based on an exact match with this address won't work. To fix your message filter for Yandex Calendar, replace the old condition with a new one: Header "X-Mailer" **matches ** Yandex Calendar. This filter will apply to emails about creating, editing, and deleting events in Yandex Calendar regardless of the sender address.

There are filters with higher priority in the list of filters

If the list contains filters with the same conditions but a higher priority, or one of the filters with a higher priority has the Ignore other filters option selected, this may affect how the filter is implemented. For more details, please see Rule priority.

Email imported by the mail importer is not in my Inbox

If you receive an email from another account of yours (meaning you have email importing enabled, and the email isn't in your Inbox), the filters don't apply.

There are a few reasons why this might occur:

Yandex ID doesn't have all your information

Enter your valid personal details in Yandex ID and link your phone number to your account. It may be that our security system considers your account suspicious and blocked the mailbox. This usually happens if you don't link a phone number to your mailbox or enter a fake name in Yandex ID. It usually takes a couple of hours to have your account unblocked.

Not enough time has passed since configuring the filter

Wait a few minutes after setting up a message filter, because it might not begin working immediately.

The filtering conditions are specified incorrectly

Check the properties and parameters.

If sorting emails from Yandex Calendar doesn't work

The From field in Yandex Calendar emails no longer contains the info@calendar.yandex.com address. Sorting based on an exact match with this address won't work. To fix your message filter for Yandex Calendar, replace the old condition with a new one: Header "X-Mailer" **matches ** Yandex Calendar. This filter will apply to emails about creating, editing, and deleting events in Yandex Calendar regardless of the sender address.

There are filters with higher priority in the list of filters

If the list contains filters with the same conditions but a higher priority, or one of the filters with a higher priority has the Ignore other filters option selected, this may affect how the filter is implemented. For more details, please see Rule priority.

Email imported by the mail importer is not in my Inbox

If you receive an email from another account of yours (meaning you have email importing enabled, and the email isn't in your Inbox), the filters don't apply.

There are a few reasons why this might occur:

Yandex ID doesn't have all your information

Enter your valid personal details in Yandex ID and link your phone number to your account. It may be that our security system considers your account suspicious and blocked the mailbox. This usually happens if you don't link a phone number to your mailbox or enter a fake name in Yandex ID. It usually takes a couple of hours to have your account unblocked.

The filter isn't set up or your address hasn't yet been verified

Make sure that the filter is enabled on the Rules for processing email page and that the forwarding address is verified. Check for any incorrect characters in the address you entered.

Not enough time has passed since configuring the filter

Wait a few minutes after setting up a message filter, because it might not begin working immediately.

The filtering conditions are specified incorrectly

Check the properties and parameters.

If sorting emails from Yandex Calendar doesn't work

The From field in Yandex Calendar emails no longer contains the info@calendar.yandex.com address. Sorting based on an exact match with this address won't work. To fix your message filter for Yandex Calendar, replace the old condition with a new one: Header "X-Mailer" **matches ** Yandex Calendar. This filter will apply to emails about creating, editing, and deleting events in Yandex Calendar regardless of the sender address.

There are filters with higher priority in the list of filters

If the list contains filters with the same conditions but a higher priority, or one of the filters with a higher priority has the Ignore other filters option selected, this may affect how the filter is implemented. For more details, please see Rule priority.

Email imported by the mail importer is not in my Inbox

If you receive an email from another account of yours (meaning you have email importing enabled, and the email isn't in your Inbox), the filters don't apply.

The receiving mailbox has inbox filters enabled

If the receiving mailbox has filters that delete incoming email or move it to Spam, the messages will immediately disappear from the Inbox folder upon arrival.