Chats for users

Actions with chats

Yandex Messenger users can create private and group chats, send messages, leave, hide, and filter chats, and clear the message history.

Create a private chat (with one person)
  1. In the chat list, press .
  2. Enter the person's name or select it from the list.
Create a group chat
  1. In the chat list, press .
  2. Press New group chat and add members.
Send a message

Open a chat and enter your message however you like:

  • Using keyboard. Type a message.
  • Using voice. Press and say your message.
  • As a file. Press and choose the file you want to send.
    Note. All files and images that you send in messages using the  icon are saved to your Yandex Disk in Files → Messenger files. The total amount of attachments is only limited by the free space on your disk. You can send an unlimited number of files up to 50 GB each via Yandex Messenger.

To send an important message, press .

The icon next to a message in Yandex Messenger means it has been delivered. The icon means the addressee has read it.

Leave a chat

In the chat, press ( in iOS) and choose Leave chat.

Pin a chat

Chats

  1. In the chat list, right-click on the chat.
  2. Select Pin chat.
Unpin chat

Chats

  1. In the list of pinned chats, right-click on the chat.
  2. Select Unpin chat.
Move chat

Chats

  1. In the list of pinned chats, left-click on the chat and hold.
  2. Move the chat.
Hide a private chat

You can only hide a private chat on your computer or in your Personal space. To do this, click  → Block and hide.

Clear a private chat

In the chat, press ( in iOS) and select Clear history (Clear chat history in iOS).

Then, your message history will disappear (but your chat partner will still be able to see it), and the chat will be removed from the chat list. If you want to resume chatting to that person, find them using the search.

Note. You can't delete message history from chats with more than one person.
Set up a compact chat list
Note. This feature is only available in the web version and desktop application.
  1. Click .
  2. In the Interface section, enable or disable Compact chat list.

    You can see more chats in the list with this option enabled, but you can't see the messages until you go to a chat.

Filter the chat list
Note. This feature is only available in the web version and desktop application.

Click above the chat list and choose the chats to display:

  • All chats: Chat list without filtering.
  • Unread: Chats with new messages that you haven't viewed yet.
  • Mentions: Chats you've been mentioned in.
  • Private: Chats where you communicate with one person only.
  • Group: Thematic chats you and other users communicate in.
  • Chats from Telemost: Chats created during Yandex Telemost meetings.

Actions with members

While communicating in a chat, users can add new members directly or using chat links (if the administrator granted the permission). If a user violates the rules of communication in the chat, other members may report this.

Add a chat member
  1. In the chat, press ( in iOS) and select Chat info.
  2. Select Members.
  3. Press Add.

Questions and issues

I can't add a person to the chat

Possible causes:

  • You are not the chat administrator.
  • You've exceeded the limit of 10 people per day. The limit is set to protect you from spam.

    Send the chat link to the user so they can join on their own.

How do I leave a private chat?
You can't leave a private chat. You can hide it or mute it.
How do I transfer chat history from the old device to the new one?
Log in to the same account you used on the old device.
I can't access the chat via the chat link
If you get the “Couldn't join chat” message when following the link to the chat, ask the chat administrator to enable the Public link option in the settings.