Troubleshooting and support

Send a message to Yandex Search support: Report a site in search resultsYandex shows the "Oops..." page or error 403Report a problem in searchSuggestions and requests

The Yandex service may be blocked if it receives multiple similar queries from users or programs. This might happen if several users access a Yandex service from devices connected to the internet from the same IP address. In this case, Yandex interprets all these users as one and asks for additional verification.

For more information about the error, see Service blocking and captcha and About page 403.

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Search resultsPage layout

If there are incorrect answers in the search results or the answer to your query is missing, please let us know:

If the search results page is working incorrectly, tell us about it in detail:

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Questions about Yandex services

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Or find the service you need on the Yandex Help home page.

	Yandex ID For questions about your Yandex account
	Yandex Direct Help with ad campaigns