Troubleshooting and support

Email Yandex Search support

A Yandex service may be restricted if it receives too many similar requests from users or programs. This might happen if several users access a Yandex service from devices connected to the internet from the same IP address. In such cases, Yandex mistakes all these users for a single one and asks for additional verification.

See Service blocking and captcha and About page 403 to learn more.

If you couldn't find an answer to your question, write to us:

What do you want to report?

If there are incorrect answers in search results or there is no answer to your query, let us know:
If the search results page is working incorrectly, tell us about it in detail:

If you have any suggestions for improving Yandex Search, share them with us:

Questions about Yandex services

Click the icon of a service:

Yandex ID

For questions about your Yandex account

Yandex Direct

Help with ad campaigns

Or find the service you need on the home page of Yandex Support.