Check reviews of your brand and reply to them. By doing this, you can help answer users' questions and increase your brand credibility. Users see your comments marked with “Official company representative”.
How to reply to a review
Click Ответить under the review, write a comment, and submit it. The reply will appear on Yandex.Market instantly and will be marked with “Official company representative”. You can edit or delete the submitted comment unless it has a reply.
How to check reviews
You can find all reviews of your brand in the dashboard, on the Отзывы page. There are two ways to view reviews of a specific product:
You can sort selected reviews by the date they were created: from new to old and vice versa.