Deleting messages
Alert
If emails are missing from the Inbox although you didn't delete them, most likely they moved for some reason to another folder. To find out why it happens, how to avoid it and how to recover your emails, see the article Emails have disappeared from the mailbox.
Delete email
To delete a message, simply select it and click Delete. As a result, the message will be moved to the Deleted folder. If you deleted an email by mistake and want to restore it, open the Deleted folder and move the email back to the appropriate folder.
Alert
All emails in Trash are automatically deleted after 30 days. Emails in Spam are automatically deleted after 10 days. Note that you will not be able to recover the deleted emails.
Delete all messages in a folder
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In the top right corner, click
→ All settings. -
Choose Folders and labels.
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Choose a folder and click Empty.
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Choose if you want to move emails to Trash or delete them permanently.
Note
You won't be able to restore the emails you delete forever.
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Click Empty.
To permanently delete email messages (so that they can't be restored):
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To the right of Trash, click Empty.
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Confirm deletion.
Even if you clear your Trash folder by mistake, you won't be able to restore the messages.
Recover deleted messages
If the emails were deleted less than a month ago, you can restore them. To do this, go to Trash, select the messages you wish to restore, click To folder, and choose the folder from the list.
If the missing emails are not found under Deleted, it is possible that a month has passed since they were moved to Deleted and that the folder was emptied automatically. This means you can't restore them.