You're reading Help for the Yandex with Alice app on iOS. |
Location
When installing, the Yandex app requests permission to access information about your location. You can grant or deny that permission.
Information about your location is used for the following purposes:
- Sites can show you the most relevant region-based information (for example, the local weather or traffic info on a map).
- The address bar can display accurate suggestions (for example, about the weather).
- Settings can show a list of search engines that are used in your area.
By default, your region is detected based on the location of your device.
Set the region manually
To select a country:
-
On the home screen, tap
(profile picture) → App settings.
- Select General.
- Open Country of search.
- Select a country from the list.
To select a city:
-
On the home screen, tap
(profile picture) → App settings.
- Select General.
- Open City.
- Start typing a name and select the city from the list.
Location is detected incorrectly
Update the app
Go to the official store and open the app page. If your version is outdated, you'll see an Update button there.
Check the app settings
Check the country:
-
On the home screen, tap
(profile picture) → App settings.
- Select General.
- Open Country of search.
- If a wrong country is selected, choose the right one from the list.
Check the city:
-
On the home screen, tap
(profile picture) → App settings.
- Select General.
- Open City.
- If a wrong city is selected, choose the right one from the list.
Check the device settings
Make sure the app is allowed to access your location.
If the problem persists, contact support. Send a Home screen screenshot with the incorrect location and write your actual location.