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You're reading Help for the Yandex with Alice app on iOS. |
Connection problems
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Make sure that your device is connected to the internet. To check, use a browser or other apps.
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Make sure that the Yandex app is allowed to access the internet.
To do this, go to Settings → Cellular and make sure that access or the Yandex app is enabled in Cellular data options.
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If you are connected to the internet but the problem with the app persists, contact us: