System requirements - Messenger. Help

Yandex Messenger on a computer


OS versions	Windows 7, Windows 8, Windows 10, Windows 11. If your operating system is outdated, update it. You can learn about how to get an update in the Microsoft article.
CPU	Intel Pentium 4 and later
Random access memory (RAM)	At least 512 MB


OS versions	Windows 7, Windows 8, Windows 10, Windows 11. If your operating system is outdated, update it. You can learn about how to get an update in the Microsoft article.
CPU	Intel Pentium 4 and later
Random access memory (RAM)	At least 512 MB


OS versions	64-bit only: macOS version 10.10 (Yosemite) and later
CPU	Intel 64x
Random access memory (RAM)	At least 512 MB

If your operating system is outdated, update it. You can learn about how to get an update in the Apple article.


OS versions	Ubuntu version 12.04 and later Fedora version 21 and later Debian version 8 and later
CPU	Intel Pentium 4 and later
Random access memory (RAM)	At least 512 MB

Yandex Messenger on your phone or tablet

Yandex Messenger is available on mobile devices with the following operating systems:

Android version 7.0 and later
iOS version 14.1 and later

Supported browsers

You can use one of the following browsers:

Yandex Browser version 18 and later
Google Chrome version 54 and later
Edge version 17 and later
Firefox version 47 and later
Opera version 41 and later
Safari version 11 and later

Android WebView version 63 and later
Google Chrome version 63 and later
Firefox version 58 and later
Opera version 46 and later
Safari version 12 and later
Samsung Internet version 8 and later

Setting up Yandex Messenger in a corporate network

If you set up Yandex Messenger in a company, add the following network exceptions.

Ports

TCP — 443
UDP — 10000
UDP and TCP — 3478

Connection addresses

api.messenger.yandex.net
avatars.mds.yandex.net
backend.messenger.yandex.com
disk.yandex.com
download.messenger.yandex.com
files.messenger.yandex.net
files.messenger.yandex.com
images.messenger.yandex.net
mc.yandex.com
passport.yandex.com
push.yandex.com
telemost.yandex.com
tools.messenger.yandex.net
uniproxy.messenger.yandex.com
yandex.com
yastatic.net

This way, you can avoid connection problems, such as the "Connect to proxy server" error. If the error persists, add all the IP addresses used by Yandex to exceptions.

If this doesn't help, contact support.