Company information

  1. Name and short name
  2. Address and location
  3. Status
  4. Business category
  5. Business hours and holidays
  6. Contact details
  7. Services and requisites
    1. Basic
    2. Details related to your business category
    3. Details for medical centers
    4. Accessibility
    5. "About the place" and display options in Yandex Maps

The more information you provide, the easier it will be for your potential customers to find your company. If all the required sections in the profile are filled in, the special “Verified” icon appears.

While the changes are being moderated, you will see the following message: “Thank you for updating information about this organization. Your submission is currently visible to you, and will be visible to other users after it passes moderation”.

The changes will take effect once they are verified. Moderation in Yandex Business and Yandex Maps takes three days, and moderation in the address snippet for Yandex search results takes up to a week.

In addition to the business owner, all Yandex Maps users can send a request to change information about a business using the Edit information button. If a user creates a change request, the business owner receives a message about it and can confirm or reject the edit on the Changes page.

Name and short name

To change the name:

  1. On the Businesses page, click the link with the company name.
  2. In the menu on the left, go to About the business → Data.

  3. In the Main tab, go to Detailed information. Here you can enter the company and short names and select additional languages.

    To pass moderation, the new name must meet the placement requirements.

  4. Click Save data at the bottom of the page.

If your business has rebranded, then, in addition to the name, you need to change the logo and photos that display the old name.

If rebranding assumes that the branch leaves the chain, changing the name alone is not enough. You need to create a new company profile.

Address and location

  1. On the Businesses page, click the link with the company name.
  2. In the menu on the left, go to About the business → Data.

  3. In the Main tab, go to Address.

  4. Enter the new address or select the point on the map where your customers can visit.
  5. Click Save data at the bottom of the page.
Note.

Yandex Business doesn't accept the following for publication on Yandex Maps:

  • Addresses of rental properties (apartments, private houses).
  • Online stores that have no street address or are registered at the owner's place of residence.

You can add online stores without a street address as online businesses.

To change the address, specify the location, or add an entrance, choose the type of edit in Address on the Main tab:

Moving means changing the address within one locality.

Note. Moving a business is not allowed if:

If your business belongs to one of the categories, instead of moving the company, you need to create a new profile for it.

If your business is moving, select Moving. Change the address or move the placemark on the map to the appropriate location and add an entrance. If you want to keep the photos and reviews at the old address, uncheck the appropriate checkboxes. Check the information and click Save data. The company profile at the new address is created automatically.

In Yandex Maps, the business at the old address appears in “Moved” status. You can't edit information for your business at the old address in your profile.

Note. It may take up to seven days to fully update the information in the business card for the new address.

If you can't edit an address or entrance, use the feedback form.

Status

If you want to inform users that your business is temporarily closed, change its status:

  1. On the Businesses page, click the link with the company name.
  2. In the menu on the left, go to About the business → Data.

  3. On the Main tab, go to the Status in the profile and on maps tab and select the appropriate status.

  4. Click Save data at the bottom of the page.

The status of the business will change after the data is checked.

Business category

To add a business category:

  1. On the Businesses page, click the link with the company name.
  2. In the menu on the left, go to About the business → Data.

  3. On the Main tab, go to Business category, click Add category, and choose a category.

  4. Click Save data at the bottom of the page.

  5. On the Features tab, add parameters for the selected business categories. For example: parking, average bill, free Wi-Fi, or payment by card.

Business hours and holidays

  1. On the Businesses page, click the link with the company name.
  2. In the menu on the left, go to About the business → Data.

  3. You can set the business hours in the Schedule block on the Main tab. Adjust the intervals using the Weekdays, Weekend, 24/7, Daily, and Break buttons.

    You can make a specific day a holiday or day off without changing the general company schedule. Click Add business hours for, select a date, and set business hours or check the Day off option if the company won't be working on that day.

  4. Click Save data at the bottom of the page.

Contact details

  1. On the Businesses page, click the link with the company name.
  2. In the menu on the left, go to About the business → Data.

  3. In the Contact info block on the Main tab, you can add:

    • Website address: A link to your website or your Yandex Business website.
      Note. Only one URL can be displayed in your profile, so choose the website that would attract the most clients. Also provide social media links for getting in touch. All other website addresses should be removed.
    • Social media pages: A username or phone number linked to your social media profile.
    • YouTube channel: A link to your channel.
    • Email.
    • Phone numbers:

      • A phone number, extension, and description.
      • Phone numbers used in Viber and WhatsApp.
  4. Click Save data at the bottom of the page.

Services and requisites

In this section, you can provide additional information about your company. These details are shown in the Features tab and under About the place in the company profile, as well as in the photoPOI and captions. This information helps customers learn more about your company, so try to add as many details as possible.

To add information to this section, click Show all or the name of any subsection.

Basic

In this section, you can provide general information about your business:

  • Currency
  • Parking
  • Wi-Fi
  • Pet-friendly
  • Legal information

    Yandex Maps doesn't display legal information (requisites) of your business.

If your company's requisites or other basic details have changed, update them in this section and click Save changes.

Details related to your business category

In this section, you can provide information related to your company's business category. For example, if your business is a store or a cafe, you can include the following information:

  • Delivery
  • Payment method
  • Coffee to go
  • Deals

Details for medical centers

If your business is a medical center or a clinic, you can add details about the doctors who work there in the rich answer under Doctors — for example, their specialization, work experience, and reviews from patients. A doctor's card has a button for making an appointment.

Restriction. This section displays only the data about medical centers that was sent to partner services: ProDoctorov, SberZdorovye, NaPopravku. To edit the information about doctors, go to the service you cooperate with.
Disable

This section is displayed by default. To disable it:

  1. Go to About the business → Data → Services and requisites → Medical center, clinic.

  2. In Tab with a list of doctors in the business's profile, choose No.

To enable it again, choose Yes.

Accessibility

If your company offers an accessible environment for people with disabilities, you can include the following information:

  • Accessible parking
  • Wheelchair access
  • Automatic door
  • Accessible toilet

"About the place" and display options in Yandex Maps

Note.

Yandex Business automatically determines whether to display the About the place section, photoPOI, and text in the company profile.

About the place

Yandex's neural network generates a series of stories about the company to help users make a choice. Information is collected from reviews, photos, and videos from Yandex Maps users.

This section is generated using YaGPT. For more information, see Yandex GPT Terms of Use.

PhotoPOI

PhotoPOI is a placemark on the map with the object's photo. The photo is selected automatically. PhotoPOI makes companies more visible on the map and helps Yandex Maps users quickly see what the place looks like.

Text

A short explanation for the company's placemark in Yandex Maps created with YaGPT based on user reviews. For more information, see Yandex GPT Terms of Use.

You can manage visibility of About the place, photoPOI, and text if these features are available for your business:

  1. In your account, go to About the business → Data → Services and requisites.
  2. Scroll down to the control tools:
    • Show the "Briefly about the place“ block
    • Don't show captions at my organization
    • Don't show photoPOI at my organization
  3. Click No if you want to disable an option. The option will be disabled within 24 hours.